We have high ceilings with a shower head that's high as well. Most shower caddies are too high to reach when hung that high (this was my 4th product try). But this product gets it! First, it came in a plastic amazon mailer, which unpacked easily. The box came out easily, not taped, just tabbed. Then the product came out of the box easily - no tugging, cutting, fighting with, etc. The instructions to assemble are right on the box - in a font large enough to read! I was halfway hooked already. Then I installed it - the curve at the top of the product fit right over the shower rod - it did not have to "circle" the rod (like others) which is problematic because the bar comes out of the wall at a downward angle, not perpendicular. I added the extensions (so simple) and the product works great - things fit and I can reach them! (Thanks for others' reviews about the extensions working.) Please do a brushed nickle version!